WhizzAudit

Four checks on your hotel, done by hand

We go through your booking journey the way a guest does. Signed out and signed in, on a phone and on a desktop. Then we send you what came back, whether or not it makes a case for us.

1. I

   Loyalty

   Can a guest join, sign in and see a member rate? Do points show on the rate, and can they be spent? Most hotels have a programme that the booking journey never mentions.

2. II

   Rate parity

   Your direct price against Booking.com, Expedia and Agoda, on a phone as well as a desktop, including the member and funded rates you cannot see while signed out: Genius, Bonus Savings, Booking.com Pays.

3. III

   Booking journey and upsell

   How many steps to book, what the flow asks for, and whether it ever offers an upgrade, a late checkout or anything else the guest would happily pay for.

4. IV

   Repeat demand

   How much of the business you already have could be booking direct next time and is not. This is the one we do together, because it needs your data rather than your website.

A person runs it, not a script, so it takes a few days. No charge and no obligation. If your setup comes back clean, we will tell you that too.